Commercial flight day insight windows app

Overview
The Electronic Flight Folder (EFF) is a pioneering mobile app tailored to the daily routine of commercial pilots. Compatible with Windows® devices, it offers real-time aircraft performance data in an intuitive format. User can upgrades include live weather updates and system-of-record integration for seamless digital flight plan ingestion. Post-flight reports detail actual aircraft performance, accompanied by customisable crew notes for analysis and trend monitoring.

For more info, Please download client's data sheet.

Role
Designer —
UX and UI Design
Year: 2018

Problem
Existing systems often lack integration, leading to disjointed processes and inefficiencies. Pilots face challenges accessing real-time aircraft performance data, and they must manually work with all data in paper format.

Research

Below are the areas I’d like to explore during the user research.

Goals

I want to understand:

• The patterns behind the pilots real time data process
• What are the pilots motivations behind the specific task
• How can technology have a positive effect on this process.
• What information and tools are available for pilots before and during inflight journey

Methodologies

• App and website analysis to discover what info on the topic does airlines and ground staff provide.
• Evaluation of the current process of pilots inflight work pain points.
• In-depth user interviews with pilots and ground staff to learn about the first-hand experiences.
• Secondary research on the current process of pilots inflight work

User Interviews

To get the full picture of experiences of pilots, I interviewed 6 people who has 4 to 5 domestic flight in a day and 18 hours flight experience in a day.

Persona

Wireframe

UI Design